How it works
Four steps.
No surprises.
From the first message to the day it comes back, here is exactly what happens.
Tell us
Use the Get a price form or schedule a visit. Describe the piece or the space and add a picture if you have one.
- Online form, any time
- Pictures optional
- Or schedule a visit to measure
- We reply, usually the same day
Get a price
You get a clear written price before any work begins, with what is included spelled out.
- Written, itemized price
- Fabric quantity worked out for you
- Timeline before you decide
- No work starts without your OK
We make it
We help you choose fabric, then the piece is stripped, rebuilt and finished in the workshop.
- Fabric and leather selection
- Frame, springs and foam first
- Hand-finished details
- Hidden damage? We call before fixing
Delivered
Your piece comes back finished and placed where it belongs. Drapery and commercial work is installed on site.
- About 2 to 3 weeks once fabric arrives
- Pickup and delivery
- On-site installation
- After-hours for businesses
Process questions
How long does a typical job take?
Most pieces take about 2 to 3 weeks once the fabric arrives. Larger and commercial jobs get a schedule up front.
Do I need to be home for pickup?
Someone needs to let us in, but it only takes a few minutes.
Is the price fixed?
You get a written price before work begins. If we find hidden damage once a piece is open, we call you before doing anything extra.
Can I see fabric before deciding?
Yes. We help you choose from the fabric and leather houses we work with, or you can supply your own.
Tell us about
your piece.
A few details and a picture or two. You get a written price, usually the same day.